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We ship Mon–Sat (GMT+7). Orders placed on Sundays/holidays will be processed the next business day.
Estimated delivery:
Asia/AUS: 4 – 6 days
EU/UK/CA/USA: 6 – 9 days
(Plus 2–3 days processing)
Tracking info will be emailed. Double-check your shipping details to avoid delays. Shipping fees are non-refundable for returned or unclaimed parcels.
Customs fees/taxes may apply and are the customer’s responsibility.
Full policy: Shipping & Delivery
Only defective or incorrect items are eligible for return or refund. Requests must be made within 3 days of receipt (*). Items must be unused, with tags, and in original packaging.
To request a return or exchange, email us at: contact@pushpushww.com with proof (photo/video).
Shipping Fees
- Push Push covers return shipping for defective/wrong items.
- All other return/exchange shipping costs are the customer’s responsibility.
Note: Sale items & gift cards are non-returnable.
(*) Based on carrier's delivery record.
Full policy: Return and Exchange
All of our products are sold separately. While tops and bottoms are paired together in pictures, please refer to the item title to ensure you're purchasing the correct piece.
If you have any other questions, please visit our FAQ page.
To maintain the quality of your garment, please hand wash in cold water or use a gentle cycle with mild detergent. Always dry inside out away from direct sunlight. Avoid high heat on printed or embroidered areas.
For full instructions, visit our Clothing Care Guide.
